We Focus Exclusively on Healthcare Markets

Accelerate your digital transformation in healthcare with Damo Consulting

Damo Consulting focuses exclusively on the healthcare market with a strong understanding of the provider and payer space. We make it our mission to explore, understand, and evaluate the most pressing issues at the intersection of healthcare and technology, specifically in the context of digital transformation in healthcare. In a post COVID-19 era, we help healthcare enterprises undergo the transformation with greater speed, less risk, and more certainty.

Our Enterprise Healthcare Clients Are Looking For:

  • An accelerated pathway to digital engagement and virtual care models in a post COVID-19 era.
  • Deep market insights that inform the prioritization of high-impact initiatives to support the transformation.
  • A well-designed strategy and roadmap that aligns with organizational goals.
  • The right technology architecture and partnerships to enable the transformation rapidly and deliver measurable results.
Digital Transformation Models

Are you a health system interested in taking an online self-assessment of your digital maturity? Drop us a note at info@damoconsulting.net

Explore our various offerings to enable your digital transformation journey

Digital Transformation Advisory Services

Damo Consulting is your strategic partner for developing and implementing digital roadmaps

Our highly experienced technology and digital strategy experts work closely with clients to answer key questions related to digital transformation:

  • What are the enterprise goals for digital transformation?
  • What are our digital health priority initiatives?
  • What is our roadmap to get to the future state?
  • How do we build a business case for a multi-year financial commitment to digital transformation?
  • How do we set up a governance model for success with digital transformation?

Damo Consulting uses an agile approach that leverages proprietary methodology and frameworks to accelerate the transformation process.

Digital Diagnostics

  • Digital maturity assessment
  • Discovery workshops
  • Competitive benchmarking
  • Future state modeling

Telehealth & digital roadmaps

  • Opportunity assessment
  • Stakeholder surveys and research
  • Prioritization and dependencies
  • Roadmap implementation

Technology strategy

  • Solution strategy
  • Architecture recommendations
  • Vendor research & evaluation
  • RFI/RFP management

Digital transformation office​​

  • Digital charter
  • Budgeting & planning
  • Governance and change mgt
  • Program management

Digital front doors

  • Digital engagement
  • Journey maps & experience design
  • Digital health tool evaluation
  • Process design and implementation

Digital operations

  • Operational analytics
  • Vendor management
  • Project charters and TCO analysis
  • Benefits capture and reporting

Technology Selection and Strategic Sourcing

Making the right technology choices requires a careful assessment of choices and a structured approach to technology partner selection. We help clients navigate these complex decisions and make the most of their technology budget:

  • How do we address modernization needs for core infrastructure technology in the digital transformation journey?
  • What internal/external technology capabilities are required to enable the transformation?
  • How do we quickly identify and select the right technology partners to implement the roadmap?

 

What is the value you attach to making the right technology partner selection decision?

The COVID-19 pandemic has accelerated the shift to digital health and virtual care models. Making the right technology choices has far-reaching implications for organizational performance.

This is where you need a specialist firm such as Damo Consulting with deep insights and connections in the healthcare technology markets. By leveraging our experiences and best practices from other healthcare organizations, we can help you find the technology provider that’s truly a match for your needs based on their qualifications and their work for organizations similar to yours.

We bring an objective approach and a structured methodology with ready-to-use frameworks and templates to ensure a consistent, fair, and efficient process that will deliver rapid results for your organization.

DamoIntel™--ICEA™​--Framework-visual
Figure 1: DamoIntel™ ICEA™​ Framework
Technology Partnerships: Damo ICEA Frameword

Our ICEA™ vendor evaluation framework is based on mapping the solution provider arena into four major categories with your organization at the center of the competitive focus. Competitors may sit in more than one category in this evolving landscape of technology solution providers. We help your organization understand the position, offerings, and advantages of providers in each market segment to provide a comprehensive understanding of available choices.

Damo Consulting is a fully vendor-agnostic consulting firm. Our recommendations on technology choices and vendor selection are always based on an objective assessment of what is right for your organization.

With over 20 years of market experience, we have developed deep knowledge and expertise in the healthcare technology vendor landscape. We help identify strategic partners that demonstrate:

  • Alignment to client needs
  • The right capabilities
  • Track record and customer references
  • A compelling vision and strategy for the healthcare market

Damo Consulting provides:

  • Market research on the solution provider landscape
  • Facilitating vendor capability presentations
  • RFP and bid management
  • Price benchmarking
  • Contract negotiation and renegotiations

Beyond Initial Vendor Selection

After you have selected your technology partner, we remain involved and provide the following services:

  • Contract governance and VMO support
  • Value and benefits capture and reporting
  • Facilitating quarterly/annual reviews on vendor performance
  • Ongoing research and market intelligence on technology trends and vendor landscape
  • Executive briefings with technology vendor leadership

We help our healthcare clients improve operational and financial performance while managing strategic and operational risk with their technology partner choices. We have saved tens of millions of dollars through the identification and selection of the right partners, thoughtful negotiation of pricing and contract terms, and above all, with a single-minded focus on ensuring the right technology and partner choices for our client needs.

Real World Client Outcomes:

  • Damo helps premier NYC health system with board approval for a multi-phase enterprise digital roadmap Learn more>  
  • Damo helps large health system with enterprise digital roadmap implementation Learn more >

 

Emerging Tech & Innovation Management

Damo advises healthcare enterprises on the newest technology options to give our clients a competitive edge.

Cloud

Healthcare is still in the early stages of cloud migration—which means there are many unknowns for the average enterprise healthcare system. Damo brings clarity to these critical decisions so that hospitals can capture the value of the cloud.
  • Readiness assessment
  • Adoption strategies
  • Provider selection
  • Contract structuring
  • Pricing Negotiations

Advanced Analytics Strategy​

Healthcare enterprises need an approach to advanced analytics for driving improved experiences and managing outcomes and costs in a value-based care era. Healthcare executives need to learn the language of advanced analytics and build a roadmap for harnessing insights from data with new technologies such as AI and machine learning. At the same time, new and emerging sources of health data are adding volume, speed and complexity to the management and analysis of healthcare data.

Damo Consulting guides health systems in developing business cases and advanced analytics roadmaps based on deep insights and research on emerging use cases across the health care continuum from inside the enterprise as well as from peer organizations. Based on expertise and experience gained over a decade, Damo Consulting experts work with technology solution providers, CMIO’s and Chief Analytics and Data Officers to:

  • Develop and validate the business case
  • Identify and evaluate data sources
  • Research high value use cases associated with advanced analytics and AI
  • Develop and implement advanced analytics roadmaps
  • Measure outcomes and ROI
We helped a global technology firm with an advanced analytics offerings strategy and a roadmap to achieve specified growth goals.
Learn More >

Innovation Management

For healthcare enterprises, innovation is critical to maintain market advantage and satisfy demand from consumers and care providers. Innovation investments can be a mix of in-house development, strategic partnerships, and targeted acquisitions. Damo Consulting brings market insight to the table to help our clients with:
  • Innovation model development
  • Build vs. buy decisions
  • High-impact initiative prioritization
  • Startup evaluation and due diligence
  • Risk assessment and management
  • Outcomes and ROI tracking for innovation strategies
Real World Client Outcomes: Global health system asks Damo to weigh in on cloud platform options, uncovering a surprising insight.
Learn More >

Compliance and performance improvement

Damo Consulting partners with clients on their regulatory compliance and performance improvement strategy and roadmap

Digital transformation needs to keep track of performance metrics and federal compliance guidelines to ensure appropriate reimbursements and avoidance of penalties. Large health systems are investing increasingly in improving web portal experiences, deploying digital front door solutions for online access, and investing in multi-channel communication to engage better with patients and consumers.

Damo Consulting helps clients with:
  • Assessment: Identify the right metrics to track and compare with industry benchmarks
  • Gap analysis: Identify the gaps in reporting parameters and help determine improvement areas. Identify the regulatory measures that can give the enterprise the maximum scores that can be achieved
  • Improvement: Redesign processes and improve the performance by addressing the appropriate operating, administrative, clinical, and financial metrics

Measuring patient engagement and regulatory compliance and its effectiveness at every stage and each touch point of the patient journey helps organizations stay ahead of the competition. Areas we can help with:
Performance Improvements Regulatory Guidelines
Digital front doors
  • Sign-ups & app downloads
  • Appointment scheduling
  • Sessions and engagement
  • No-shows
Operational
  • Inbound metrics
  • Staff to Patient ratio
  • Outreach metrics
  • Average Wait times
Administrative
  • Bed turnover
  • Average length of stay
  • Patient satisfaction
  • Billings and claims

Healthcare policy regulations are changing constantly. Compliance with the relevant policies requires healthcare enterprises understand the current guidelines and address gaps proactively. Reach out to learn how we can help:

  • Compliance to Regulatory measures (MIPS-MACRA, HEDIS)
  • Interoperability and Patient Access
  • Telehealth guidelines
  • HEDIS
  • ACO Measures
Digital front doors
  • Sign-ups & app downloads
  • Appointment scheduling
  • Sessions and engagement
  • No-shows
Operational
  • Inbound metrics
  • Staff to Patient ratio
  • Outreach metrics
  • Average Wait times
Administrative
  • Bed turnover
  • Average length of stay
  • Patient satisfaction
  • Billings and claims

Healthcare policy regulations are changing constantly. Compliance with the relevant policies requires healthcare enterprises understand the current guidelines and address gaps proactively. Reach out to learn how we can help:

 

  • Compliance to Regulatory measures (MIPS-MACRA, HEDIS)
  • Interoperability and Patient Access
  • Telehealth guidelines
  • HEDIS
  • ACO Measures

You Can Accelerate Your Digital Transformation. Start Now.

Digital transformation in healthcare is a multi-year, ongoing effort. Our mission is to help healthcare CIOs and Chief Digital Officers with the complex decision-making and trade-offs involved in the journey and keep pace with rapid change in the technology landscape.

Our Latest Insights on Healthcare Digital Transformation

Research and Resources from Damo Consulting

Helping Healthcare Enterprises with Digital Roadmaps​

Paddy Padmanabhan is at HIMSS 2020

THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

Sign me up for the latest news, trends, and insights from Damo.

Sign me up for the latest news, trends, and insights from Damo.

THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.

Sign me up for the latest news, trends, and insights from Damo.

THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.