A Customer Relationship Management Approach to Enhancing Clinical Access Centers
This white paper explores how CRM can enhance patient engagement and boost patient flow for care management, preventive care, and wellness initiatives in clinical settings.
Damo Consulting provides digital transformation advisory services to enable healthcare organizations navigate the technology-enabled transition to telehealth and virtual care. We bring deep industry knowledge, market insights and technology skills to help develop and implement enterprise digital roadmaps.
Customer experience is the current battleground in healthcare. Like many leading healthcare organizations, Sentara needed to reimagine their customer experience and engage their customers more compellingly.
The Big Unlock Podcast
In this episode, Tanya Townsend, CEO of LCMC Health, a New Orleans-based non-profit health system, discusses how they are leveraging their digital capabilities across the continuum of care and improving patient access and clinician experience across their facilities.
HOW CONSUMERISM, TECHNOLOGY AND PANDEMIC ARE ACCELERATING THE FUTURE
Foreword by Toby Cosgrove, MD
In the News
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