Damo Consulting, a leading healthcare digital transformation advisory services firm, announced today what clients think of their experience with Damo when they engaged in a digital transformation project, as reported in the KLAS First Look report.
KLAS helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information.
Client Experience: Initial Look
Clients find Damo Consulting to be highly engaged and focused, resulting in strong perceptions of the firm’s ability to execute and meet expectations. Executive involvement is also rated very high. Many appreciate Damo Consulting’s specialty approach to digital transformation and say the firm doesn’t try to oversell.
KLAS interviewed individuals from large academic health systems and found:
· 100% of the clients will buy Damo’s digital transformation advisory services again
· 100% of clients use Damo for customer experience improvement
· Clients fully appreciate Damo’s robust executive involvement and structured approach to project management
“I wanted Damo Consulting to help me define the important factors of our customer experience. I was interested in digital capabilities across the industry, what everyone else was doing, and the value of certain approaches, and those things were what was delivered. The engagement was well defined, and Damo Consulting delivered. The firm helped validate some things we were already doing and helped the rest of the road map take shape,” says one of the survey respondents, a Chief Digital Officer (CDO).
Nimble, Attentive, and Customer-focused Organization
Damo Consulting is a uniquely positioned digital transformation advisory firm with deep healthcare provider knowledge. Damo’s extensive thought leadership and marketplace have helped the firm gain recognition as a specialized firm in digital transformation advisement. Damo’s DigiMTM digital maturity framework and assessment tool are unique assets that create value through a structured approach to digital maturity benchmarking and an informed approach to investment decisions that accelerate transformation.
“We are delighted to be featured by KLAS in their latest report. Our work with leading healthcare enterprises and our unique frameworks and assets, including a digital maturity model and a market intelligence platform, are being recognized as valuable tools for driving digital transformation,” says Paddy Padmanabhan, CEO of Damo Consulting.
Damo Consulting DigiMTM Digital Maturity Model
The DigiMTM maturity model has emerged as a unique framework and tool for health systems to establish a baseline for digital transformation efforts and develop specific in-market strategies for prioritizing digital health investments.
“Damo Consulting provides a well-designed digital transformation model that is used to assess organizational status for digital capabilities. Model assessments allow the firm to establish effective road maps, digital strategies, and governance frameworks. Damo Consulting’s experience results in well-designed and planned digital processes and workflows,” says KLAS Research Analyst Mike Davis.
Download the complimentary copy of the KLAS Research First Look report here.