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AI May Improve Healthcare Access, But Will Rural and Underserved Communities Trust It?

AI is having a transformative impact on healthcare. The innovation AI has brought to diagnostics and advanced therapeutics cannot be understated. Another area that bears mentioning is the many ways ...

What Does 2026 Hold for AI and Healthcare? A Look at the Year Ahead

Rohit Mahajan “In the rapidly evolving landscape of healthcare, the integration of artificial intelligence (AI) is not just a possibility; it is an inevitability. As we stand on the brink ...

Top 10 AI Trends Shaping Healthcare in 2025: Insights from Season 6 of The Big Unlock

Season 6 of The Big Unlock podcast captures a defining moment for healthcare. Across conversations with CIOs, CMIOs, CMOs, CAIOs, digital transformation leaders, and innovators, one message comes through clearly: ...

Why the Real Future of Digital Health Is Human-Centered – Not Just AI-First

Despite significant technological advances in artificial intelligence, the future of digital health is increasingly focused on a human-centered approach that prioritizes personalization, empathy, and holistic care over pure automation. Most ...

How Virtual Care Is Redefining Physician Capacity, Patient Access, and the Future of AI in Healthcare

Insights from Dr. Chris Gallagher on The Big Unlock Podcast Virtual care is no longer an experiment. It is becoming a core part of modern healthcare delivery. In a recent ...

How Rush University System for Health Is Advancing Generative AI Innovation and Digital Transformation

Digital transformation in healthcare has accelerated dramatically over the past few years, driven by changing patient expectations, demographic shifts, and rapid advances in artificial intelligence. At the center of this ...

Transforming Patient Experience – Standardizing And Optimizing Contact Centers At A Large Heath System

CASE STUDY Improving Patient Experience Through Contact Center Optimization How Contact Center Optimization Transformed Patient Experience at Sentara Health Sentara Health faced challenges in delivering a consistent patient experience across ...

How Damo helped an integrated not-for-profit healthcare delivery system develop four enterprise patient journey maps in three months

CASE STUDY HOW DAMO HELPED AN INTEGRATED NOT-FOR-PROFIT HEALTHCARE DELIVERY SYSTEM DEVELOP FOUR ENTERPRISE PATIENT JOURNEY MAPS IN THREE MONTHS A large not-for-profit integrated healthcare delivery system on the East ...

CASE STUDY How Damo helped Sentara develop an enterprise CRM strategy and roadmap in three months Customer experience is the current battleground in healthcare. Like many leading healthcare organizations, Sentara ...

How Damo helped Geisinger Health with a multi-year digital transformation program

CASE STUDY How Damo helped Geisinger with a multi-year digital transformation program Geisinger Health System (GHS) is a regional health care provider to central, south-central and northeastern Pennsylvania. Headquartered in Danville, ...

How a large integrated non-profit health system used digital maturity assessment to drive an enterprise digital roadmap

CASE STUDY PRISMA HEALTH How a large integrated non-profit health system used digital maturity assessment to drive an enterprise digital roadmap Prisma Health is a large non-profit healthcare system in ...

How Damo helped a large integrated non-profit health system develop an enterprise digital transformation roadmap Wanted to build integrated digital health platforms to improve virtual care The client worked on ...

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