Global IT Consulting Firms In Healthcare: In Search of the New Killer App

Global IT consulting firms, especially those with an India heritage, have had a long run at high growth rates, fueled by one idea: Outsourcing information technology (IT) operations to countries with low labor costs and a skilled engineering talent pool with a strong English language proficiency offered a huge arbitrage opportunity. The Indian IT services […]

Digital health investments: between a rock and a ‘kill zone’

Even with high levels of VC funding, startups can face a number of “kill zones” where innovators can be put out of business simply by being in the wrong place at the wrong time. Digital health startups need a “moat.” At a recent healthcare conference I attended in Silicon Valley, I met an entrepreneur who […]

Addressing AI’s Adoption Gap Problem in Healthcare

The steady drumbeat of optimistic forecasts for artificial intelligence (AI) adoption across sectors has continued unabated this year. Analyst firm Frost & Sullivan fired the latest round with a report predicting that AI and cognitive computing will save $150 billion for the healthcare industry by 2025. The report checks off all the usual suspects that […]

Why big tech firms are going after the primary care experience

Think Amazon Prime for healthcare (without a return policy). However, it’s complicated. A few months back, I had argued in this column that the coming battle in health care would be over who “owns” the consumer.  Recent research and market developments both point to how this is playing out among the traditional and non-traditional firms, as well […]

National Health System: ITO Contract Restructuring for Service Quality Improvements and Price Renegotiation

National Health System: ITO Contract Restructuring for Service Quality Improvements and Price Renegotiation The client, a major health system, needed expert help to restructure a large outsourcing contract for improved service quality, while adjusting contract pricing to reflect significant scope changes and market benchmarks. Background The client had entered into a very large IT outsourcing […]

What my backyard squirrel taught me about technical debt

We have had a long-standing feud with a squirrel who lives somewhere in our backyard. The issue: he insists on eating the bird food that we diligently keep filling out in the feeders every day of the summer. I would be OK if the squirrel ate a bit and left the rest for the birds, […]

Why the Lights Went Out At Lantern, And What We Can Learn From It

“We’re sad to say goodbye.” That was the subject line of the message from Lantern, a behavioral health startup whose app and coaching services I had used for a while. Lantern’s letter stated it is shuttering its business on August 1, helpfully offering to continue the coaching services for a limited period and pointing to […]

Digital transformation and the law of small numbers

Recent studies indicate a slowdown in the shift to value-based care and a struggle to reap the benefits of digital transformation. The answer may lie in understanding the law of small numbers. A recent survey indicates that health care has made little progress toward value-based care (VBC) since last year, with more than two-thirds (67 […]

The Rising Clamor for Explainable AI

There’s no doubting the enthusiasm behind artificial intelligence- (AI) powered healthcare. A recent Accenture survey found that 53 percent of healthcare executives expect to invest in AI, with 86 percent noting that their organizations are capitalizing on data to drive automated decision making at an “unprecedented scale.” >> LISTEN: Is AI Real? However, this survey also […]

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THE HEALTHCARE DIGITAL TRANSFORMATION LEADER

Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.