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Paddy Padmanabhan

In search of the holy grAIl

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Monday, April 19, 2021

Issue 110

‘tis the season of AI in healthcare.

Microsoft dropped a cool $16 billion on voice-recognition software provider Nuance last week. The news dominated the airwaves the entire week. Microsoft, which hasn’t had much success with its own Cortana offerings, has been partnering with Nuance in the past couple of years to implement voice-enabled digital assistants in doctor offices. The acquisition is positioned as an AI play for Microsoft in healthcare.

I have been writing about the potential for voice-enablement in healthcare for a while. I specifically called out the MSFT-Nuance partnership in my annual predictions for digital health. More recently, I have featured executives from health systems speaking to how they are deploying voice today (listen to my recent podcast interview with Stephanie Lahr, CIO of Monument Health and Peter Durlach, Chief Strategy Officer of Nuance). For a more detailed commentary of my views on the MSFT-Nuance deal, read this piece in HealthLeaders.

This past week, Mayo Clinic joined Truveta and others by launching two new AI partnerships to monetize data from remote monitoring devices, declaring that it will bring about a “societal transformation” in healthcare. 

Last week, we announced the launch of the DigiM™ digital maturity framework for health systems. I’m also pleased to share this new article in Healthcare IT News by my colleague Dr. Joyoti Goswami on how health IT can help with the ongoing immunization drives.

In my latest podcast episode, I interview Mike Alkire, President & Incoming CEO, Premier Inc. Take a listen.

Podcast of the Week

In this episode, Mike Alkire, President & Incoming CEO of Premier Inc., discusses the ongoing vaccine roll-out and the lack of resiliency in the medical supply chain for U.S. healthcare. 

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This Week in Digital Health Markets

We are selectively featuring guest posts in our newsletter from senior leaders in healthcare and technology. Reach out to us if you would like to contribute a blog to one of our upcoming newsletters.

Behind Microsoft’s Nuance Deal: Natural Language Processing, Explained

From virtual assistants to call center attendants, voice is beginning to rival text as the primary computing interface. The Wall Street Journal 


I share my thoughts on the Microsoft-Nuance deal in this article. HealthLeaders

Heralding a ‘societal transformation’ in health care, Mayo Clinic launches two companies to harness patient data

Mayo Clinic launches data analytics companies in partnership with AI startups. I share my thoughts in this piece. STAT News 

How to optimize health IT systems for immunization drives

The right technology applications can turn the COVID-19 vaccination program into a game-changer for the healthcare industry. Healthcare IT News 

Coding to Hide Health Prices from Web Searches Is Barred by Regulators

The guidance regarding insurers required posting of healthcare prices came after The Wall Street Journal revealed hospitals used such coding on their price pages. The Wall Street Journal 

3 Ways to Humanize the Virtual Health Care Experience

For telehealth to remain a significant force in health care after the pandemic subsides, digital tools will have to take human emotions into account in the ways they support patients and care providers. A growing array of offerings are doing just that. They are aimed at helping both parties build trusting relationships. Harvard Business Review

Data Brokers Are a Threat to Democracy

Unless the federal government steps up, the unchecked middlemen of surveillance capitalism will continue to harm our civil rights and national security. WIRED

Note: Some of the articles linked in this newsletter may be behind paywalls that need a subscription.


Digital Transformation in Healthcare WHY and WHY NOW

In this webinar, Damo Consulting CEO Paddy Padmanabhan will be speaking on ‘Digital maturity and digital transformation priorities in U.S. healthcare.’ 

Event details: April 22 | 09:00 AM CT

Register hereUpcoming event 

Paubox Spring Summit 2021

Paddy Padmanabhan, at the Paubox Spring Summit 2021, moderating a session on “A Uniform Approach to Sharing Assurances and Other Certifications.” Session Recording

Damo Consulting Thought Leadership and Research

NEW WHITE PAPER: Selecting Technology Partners to Execute Digital Strategy – The Damo Consulting ICEA™ Framework

Damo Consulting’s ICEA™ framework guides health systems and technology firms on competitive assessment and partner selection strategies. This paper will help you find out how you can use the framework to categorize the technology vendors and evaluate each vendor within the categories. White Paper

NEW RESEARCH: Digital Transformation Priorities for health systems in a Post COVID-19 Era

Our annual survey on the current state of digital transformation, in collaboration with CHIME, reveals interesting insights on how health systems are prioritizing and funding digital initiatives in a post-COVID-19 era. DamoIntelTM Research 

Assessing Digital Maturity: The DigiMTM Digital Maturity Model for Health Systems

Damo Consulting’s DigiMTM model is a framework that describes the different stages of digital maturity in the specific context of health systems. The framework is supported by an automated online evaluation tool that scores the digital programs of individual health systems and provides benchmarks to drive incremental investments and roadmap execution priorities. White Paper 

Corporate Announcements

Damo Consulting releases annual survey of the state of digital transformation, points to access as the primary focus area for digital health and digital transformation. Virtual visits, automated communications for scheduling and reminders, and patient self-service tools are all high-focus areas.

Read more

Damo Consulting offers branding solutions for technology firms looking to gain visibility and access to healthcare executives and CXOs. 

Contact us now!

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Sign me up for the latest news, trends, and insights from Damo.


Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.