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Monday, February 08, 2021 |
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I’m really thrilled to share our 100th newsletter issue. Since we started publishing in 2018, we have more or less managed to put the newsletter out every week, except for major holidays and the year-end holiday break. We have made several format changes based on user feedback and enriched the content constantly. We hope you continue to find it useful and would love to hear on how we can improve it even further. Cloud computing got a big boost this week as Kaiser Permanente announced a multi-year partnership with Microsoft and Accenture to improve digital experiences for clinicians and patients. The focus seems to be specifically on using massive computing power to deliver advanced insights in real-time to clinicians for better care for patients. We have seen this recurring theme in cloud computing deals announced recently by Google. With AWS business head Andy Jassy taking over as the new CEO for parent company Amazon, we can expect an increase in focus on cloud strategies in healthcare – just as we did when Satya Nadella stepped up from his role as head of the Azure cloud business to become the CEO of Microsoft a few years ago. Other aspects of the technology infrastructure for enabling digital health are getting plenty of attention. A joint study by CHIME and KLAS confirms interoperability is making steady progress; however, a lack of understanding of provider workflows by technology vendors seems to be holding back faster progress. I wrote an article back in December in Healthcare IT News where I discuss why telehealth cannot continue to be a one-size-fits-all approach. I had stated that telehealth looks different for millennials and retirees, rural and urban patients, and population groups with fundamentally different healthcare needs. Last week, studies published in Health Affairs and JAMA confirmed that telehealth usage varies by demographics and specialties. As we progress further with telehealth, we will see programs customized for individual segments such as transgender populations. The future of telehealth has only just begun. My latest podcast guest is Pamela Landis, VP of Digital Patient Engagement at Hackensack Meridian Health in New Jersey. In an interesting coincidence with our theme for this week’s newsletter, she discusses how HMH used AWS to scale up their website infrastructure to handle increased traffic for vaccine appointments online. Take a listen. Have a great week. Paddy |
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In this episode, Pamela Landis discusses how they brought together a ‘digital ecosystem,’ a.k.a. a digital front door strategy. She also talks about how they engage patients at every major touchpoint of their journey by providing a seamless digital experience that is intuitive, consumer-friendly, and easy to use. |
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This Week in Digital Health Markets |
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We are selectively featuring guest posts in our newsletter from senior leaders in healthcare and technology. Reach out to us if you would like to contribute a blog to one of our upcoming newsletters. |
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Kaiser Permanente is collaborating with Accenture and Microsoft to beef up its cloud computing capabilities and improve digital experiences for clinicians and patients. Fierce Healthcare |
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Andy Jassy, 53, the chief executive of Amazon’s cloud computing division, will be promoted to run the entire company. Expect the cloud wars to intensify. The New York Times |
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A useful guide to the important applications of cloud enablement in healthcare. Entrepreneur |
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A pair of new studies show that telehealth use differs by specialty, patient condition as well as socioeconomic factors, which may affect the technology used for care delivery. Medcity News |
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Healthcare providers and technology vendors have made steady progress with interoperability. A lack of deep understanding of provider workflows and organizational needs and a lack of technical readiness prevents vendors from fully supporting customers. Fierce Healthcare |
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Alphabet/Verily backed Onduo’s approach to Type 2 diabetes emphasizes managing multiple comorbidities and “personalization at scale.” MobiHealth News |
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Denver-based startup Plume uses telehealth to help transgender patients access gender-affirming hormone therapy. MedCity News |
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Note: Some of the articles linked in this newsletter may be behind paywalls that need a subscription. |
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Damo Consulting Thought Leadership and Research |
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CIOs need to look beyond just EHRs and explore stand-alone platforms to enhance care delivery – keeping focused on reliable patient data and streamlined clinical workflows. |
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Consumerism, telehealth, and the learnings from the pandemic will drive priorities in the year ahead. |
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A mid-year review of the financial and market performance of global technology consulting firms in healthcare. The WITCH Monthly Monitor – Our monthly update on major global IT consulting and services firms in healthcare provides the latest financial and market performance updates on WITCH companies along with other global IT consulting firms. *WITCH Monthly Monitor is now available as a free 1-year subscription with every purchase of The WITCH Report. |
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This research paper, based on focus group discussions with CHIME members, discusses the challenges with digital transformation for mid-tier health systems and what CIOs must do to accelerate digital transformation in their organizations. |
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Damo Consulting offers branding solutions for technology firms looking to gain visibility and access to healthcare executives and CXOs. Contact us now!
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