Your weekly newsletter on health IT and digital health

Paddy Padmanabhan

After the Gold Rush

Monday, January 25, 2021

2020 was the year of the telehealth gold rush. Now that virtual visits are set to inevitably fall back, what’s next for telehealth providers like Teladoc? 2020 was also the year of windfall gains for health insurance companies as public stayed away from hospitals and deferred elective procedures. That seems to be changing as well, going by the quarterly results for health insurance giant United Health Care.

The ONC has a new chief, Mickey Tripathi. The ONC also launched a synthetic health data challenge this past week. It is an interesting approach to drive innovation by offering medical data that “mimics” real life data that can be used to develop new algorithms. Read Damo Consulting’s Principal Consultant, Dr. Joyoti Goswami’s latest piece on obtaining reliable patient data and streamlining clinical workflows to advance remote monitoring programs.

We feature an interview this week with Dr. Ashwini Zenooz, head of healthcare for Salesforce, who advises startups to focus on the needs of caregivers in addition to patients. We also include a piece by a healthcare VC on how she evaluates and advises startups looking to collect and transform healthcare data.

We’re super excited to launch Season 3 of our highly subscribed podcast, The Big Unlock. Our guest this week is Dr. Vivian Lee, President of Health Platforms at Verily Life Sciences. Take a listen to our fascinating conversation.

Have a great week. 


Damo Consulting offers branding solutions for technology firms looking to gain visibility and access to healthcare executives and CXOs. Drop a line to for more details. 

Podcast of the Week


In this episode, Dr. Vivian Lee shares some examples of how the intersection between traditional healthcare and technology can be beneficial to improve healthcare outcomes and reduce costs of care.

Our Podcast Partner:

This Week in Digital Health Markets

We are selectively featuring guest posts in our newsletter from senior leaders in healthcare and technology. Reach out to us if you would like to contribute a blog to one of our upcoming newsletters.

How Teladoc is teeing itself up to dominate in telehealth after the pandemic subsides

What happens after the pandemic-related spike in telehealth visits inevitably drops? How will the leading telehealth providers transition to the new normal? Stat News

How to win physician confidence in remote patient monitoring programs 

CIOs need to look beyond just EHRs and explore standalone platforms to enhance care delivery – keeping focused on reliable patient data and streamlined clinical workflows. Healthcare IT News 

Micky Tripathi named by Biden administration to lead ONC 

Congratulations to Mickey Tripathi, new ONC Chief. Healthcare IT News 

UnitedHealth’s Profit Slips as Health-Care Visits Return

Good news for healthcare providers as patients return to hospitals for deferred elective procedures. The Wall Street Journal

Health Care In 2021: Five Trends To Watch

Due to COVID-19, we might see some key shifts that will ultimately improve healthcare’s cost, quality, reliability, and underlying data infrastructure. Susan Devore, CEO of Premier also addresses the new political climate and suggests there will be momentum for programs that have bipartisan support. Health Affairs

Discipline during a gold rush? Yes, now more than ever when healthcare data is involved

A health tech VC offers advice to the digital health startups collecting, transmitting or transforming healthcare data. MobiHealth News 

Dr. Ashwini Zenooz Wants Digital Health to Work for Everyone

Digital health startups can better serve not just patients, but clinicians too, says Salesforce’s CMO Dr. Ashwini Zenooz in an interview. Startup Health

COVID-19 hastens hospital’s revenue cycle outsourcing moves

The COVID-19 pandemic lit a fire beneath a trend that had already been heating up: hospitals hiring outside help to handle their billing and revenue collection. Modern Healthcare

ONC’s Synthetic Health Data Challenge seeks new approaches to analytics

The Office of the National Coordinator for Health IT this week launched its new Synthetic Health Data Challenge – offering researchers a chance to explore new avenues of medical research. Healthcare IT News

Key takeaways from BioNTech CEO’s JPM presentation

Takeaways from BioNTech CEO Ugur Sahin about the mRNA vaccine platform, its ability to be used across other infectious diseases as well as in the development of cancer vaccines. MedCity News

Chart of the Week

This chart is about the prevalence of telehealth use by condition, modality, and own doctor. Data are from the American Life Panel Survey on Impacts of COVID-19. 3 Proportions of patients who used telehealth are shown above bars. Proportions of telehealth users who saw their own doctor are shown within bars.

Source: Springer



In this webinar on 'Let's Talk Healthcare Digital Transformation in 2021,' Paddy Padmanabhan will discuss lessons-learned and predictions for the next phase of healthcare’s digital transformation. 

Date: Jan 27, 2021 | 02:00 PM ET. Register here.

Damo Consulting Thought Leadership and Research

Healthcare digital transformation: 5 predictions for 2021

Consumerism, telehealth, and the learnings from the pandemic will drive priorities in the year ahead.

Technology brings care to home for chronically ill patients

Video visits, temperature sensors and wearable scan replace the need for clinic visits. The pandemic has only accelerated this process – and shown the need to innovate infrastructure and make investments.

A mid-year review of the financial and market performance of global technology consulting firms in healthcare.

The WITCH Monthly Monitor - Our monthly update on major global IT consulting and services firms in healthcare provides the latest financial and market performance updates on WITCH companies along with other global IT consulting firms. *WITCH Monthly Monitor is now available as a free 1-year subscription with every purchase of The WITCH Report

This research paper, based on focus group discussions with CHIME members, discusses the challenges with digital transformation for mid-tier health systems and what CIOs must do to accelerate digital transformation in their organizations.

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Sign me up for the latest news, trends, and insights from Damo.


Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.