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Paddy Padmanabhan


The relentless march of telehealth and digital health

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Monday, October 5, 2020

Big tech has been making a big splash in telehealth and digital health lately. In my latest article in CIO online, I discuss how Microsoft, Amazon and Apple are getting deeper into healthcare services and what it means for traditional health systems.

The digital health IPO market has been on a tear this year, and Q3 VC funding numbers continue to be strong. The maturing of digital health startups coincides with the industry’s shift towards virtual care models.

Telehealth is steadily penetrating deeper into healthcare. The case study of Intermountain, one of the pioneers in telemedicine, is a blueprint for other organizations looking to scale their telehealth initiatives. In case you missed it, listen to my podcast interview with Marc Probst, former CIO of Intermountain Health where he discusses their telemedicine journey. COVID-19 has also raised interest in using digital technologies for providing acute care in home settings, says a senior executive from Kaiser Permanente. 

What do CIO’s want from telehealth? Here’s a sample of responses.

P.S. We’re still on the Amazon bestseller list! Due to the surging demand, my book, Healthcare Digital Transformation, is frequently sold out on Amazon. You can obtain signed copies at the link below. I am also accepting speaking engagements for your in-company and user group events on the book themes and our recent research. Drop a line to for more details.

Stay safe. Wear a mask.

Podcast of the week 

In this episode, San Banerjee, Vice President of Digital Experience at Texas Health Resources, discusses how they create a connected ecosystem to provide a seamless digital experience for patients wherever they are through digital channels that includes virtual health.

This Week in Digital Health Markets 

We are selectively featuring guest posts in our newsletter from senior leaders in healthcare and technology. Reach out to us if you would like to contribute a blog to one of our upcoming newsletters.

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to begetting into the act. CIO Online

With more than $4.6B in fundings, Q3 2020 was an unprecedented showing from digital health investors

87% of CEOs, participated in Modern Healthcare’s Power Panel survey, said their organization had implemented new digital tools related to consumerism during COVID-19. Modern Healthcare 


The Utah-based healthcare system’s experiences provide a blueprint forother organizations seeking to scale their virtual care initiatives. HealthLeaders 

What do CIOs want to see from telehealth apps? More than a dozen weigh in

The sky’s the limit when it comes to potential telemedicine innovations. The important ones today relate to practical issues such as integration with back-end systems for a more seamless experience. Healthcare IT News 

Current telehealth reimbursement still a “band-aid,” says Amwell’s CEO

“Telehealth visits have not yet reached a point where they are interchangeable with in-person care” Amwell CEO on what is holding back telehealth from reaching its full potential. MedCity News

The Right Prescription For Health Data Privacy: Reflections On The AMA’s New Privacy Principles

As patient data is increasingly opened up, a number of questions arise about protections to patients against rampant misuse and profiling for commercial purposes. Health Affairs 

COVID-19 has blasted healthcare into the future

One upside from the COVID-19 pandemic. A senior executive from Kaiser Permanente suggests that digital technologies could accelerate a resurgence of providing acute care in the home. Modern Healthcare 

Advocating for underserved populations: Is remote patient monitoring the answer?

RPM has gained importance in the wake of the pandemic. Among other things, RPM can reduce digital disparities that impact underserved populations. MedCity News

Chart of the Week


Damo Consulting Thought Leadership and Research

A mid-year review of the financial and market performance of global technology consulting firms in healthcare.

The WITCH Monthly Monitor (August) - Our monthly update on major global IT consulting and services firms in healthcare provides the latest financial and market performance updates on WITCH companies along with other global IT consulting firms. *WITCH Monthly Monitor is now available as a free 1-year subscription with every purchase of The WITCH Report.


Our CEO Paddy Padmanabhan is speaking at the IIT Bay Area Alumni on ‘Accelerating digital transformation: Looking beyond COVID-19’ on October 10, 2020 8:00AM -10:30 AM, Pacific Time. Register here.


Our CEO Paddy Padmanabhan on Healthcare IT Today podcast with host John Lynn discussing the pace of healthcare digital transformation, the role of EHR systems, and the changing landscape of the healthcare experience.

Our CEO Paddy Padmanabhan and Ed Marx discussed themes from their new book ‘Healthcare Digital Transformation’ and also the recent research on digital health in the COVID-19 era on CHIME College Live webinar – ‘Digital Transformation in the Next Normal: How Consumerism, Technology and the Pandemic are Accelerating the Future.

This research paper, based on focus group discussions with CHIME members, discusses the challenges with digital transformation for mid-tier health systems and what CIOs must do to accelerate digital transformation in their organizations.

Based on recent surveys and engagements with leading health systems by Damo Consulting, this paper provides best practices for a successful telehealth and digital front door programs in a post-COVID-19 era. 

This ebook is a snapshot of the more detailed whitepaper ‘Interoperability and Patient Access: what it is, who gets impacted, and how to plan for the future.’

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Sign me up for the latest news, trends, and insights from Damo.


Join the digital healthcare revolution. Stay on top of the latest news, trends, and insights with Damo Consulting.