October 21, 2019
In my podcast interviews with Chief Innovation Officers in health systems, a consistent theme that emerges is the need for innovation acceleration. However, the continued hold of the fee-for-service (FFS) model in a declining reimbursement environment makes it challenging for enterprises to make significant commitments to funding innovation today. Thus, we have health systems caught in a two-canoe situation with a leg each in the FFS canoe and the innovation canoe. Read my latest article in CIO online on how leading health systems are navigating their ways to a digital future in a value-based care era.
Efforts to enable easier access to patient data remain a steady drumbeat in the background of health IT policy efforts. Legislation around data blocking and interoperability are coming soon. However, many health systems and health plans don’t seem prepared for it. A healthcare CIO wonders aloud why we can’t make immediate progress by borrowing a few lessons from the banking industry.
Big tech companies such as Salesforce and Microsoft continue to push forward in enabling healthcare with emerging technologies and digital engagement. And Google hires former ONC Chief Karen DeSalvo to beef up its healthcare market strategy.
Digital transformation in healthcare: our picks for the week
Digital health innovation: Addressing the two-canoe problem
How leading health systems are balancing their immediate priorities with investments for a digital future in a value-based care era.
What Banking Can Teach Health Care About Handling Customer Data
Healthcare needs its own SWIFT for the seamless transfer of at least some patient data.
Should Consumers Be Able to Sell Their Own Personal Data?
The case for and against giving consumers absolute rights to their personal data.
Providers, payers unprepared for data blocking, interoperability rules: Accenture survey
The doors are going to be flung open sometime soon for patients to gain access and control of their data. Many hospitals and health systems don’t know what’s coming.
America’s Got Talent, Just Not Enough in IT
The talent shortage for healthcare enterprises couldn’t be more acute.
Digital Health Innovation: A Leadership Pulse Check
A leading executive search firm ponders the challenges of finding executives with the unique combination of skills to lead digital transformation in enterprises.
Telemedicine’s little-recognized problem in achieving true scale and growth.
The customer journey map: A new playbook CIOs must master
Journey mapping is going to be a required capability for enterprise executives managing digital transformation programs.
How New Health Care Platforms Will Improve Patient Care
In this HBR article, Salesforce’s head of healthcare discusses challenges and best practices in improving the patient experience with a CRM mindset.
Hospitals setting up tech bars for chronic disease care
A great example of how investing in tech support can go a long way in moving the needle in converting patients from offline to online relationships.
Microsoft, Nuance developing ambient and AI technology to tackle doctors’ documentation headaches
How voice-enablement and ambient computing will dramatically change our healthcare experience (for the better!) in future.
The latest from Damo Consulting
Podcast – Episode #26: With Nader Mherabi, Chief Information Officer, NYU Langone Health
“We don’t want to improve patient experience at the expense of the clinician experience.”
The WITCH Monthly Monitor (September 2019)
Our monthly update on major global IT consulting and services firms in healthcare. It provides latest financial and market performance updates on WITCH companies along with other global IT consulting firms.
The WITCH Report: 2019 Mid-Year Review
A review of the financial and market performance of global technology consulting firms in healthcare.
Research Report: The current state of healthcare digital transformation
Our latest research report explores the current state of digital transformation in healthcare.
