The client was looking at an assessment of the current state of the healthcare analytics practice and develop a growth strategy for advanced analytics. We delivered an as-is assessment and a set of targeted recommendations to meet corporate growth objectives.

Background

The client is one of the largest global IT services provider with over 150,000 employees globally. The client has a presence in 6 continents, and a broad client footprint across nearly 200 cities globally. Healthcare is one of the major focus areas for the firm and has been growing rapidly in the past few years.

Business Case

The client had been growing significantly in traditional service areas such as applications and infrastructure outsourcing. The growth rate in emerging areas such as digital and analytics had been slower. The client needed an outside-in view of the current state of the analytics practice and develop a short and medium strategy for refreshing the go-to-market approach for current offerings as well as develop a strategy for developing advanced analytics solutions.

Approach and Results

Working closely with the leadership of the Healthcare SBU over a period of 6 weeks, we were able to align the analytics strategy to the overall strategic imperatives for the SBU as well as the larger enterprise. Through a series of in-depth interviews with internal stakeholders across multiple practice groups, we were able to inventory and assess the current capabilities at the SBU and the enterprise level, and identify pockets of excellence that can be referenced and leveraged across sectors. Separately, through a series of meetings with carefully selected strategic clients, we were able to understand the broad initiatives under way and a potential fit with current capabilities and planned investments to serve these needs. At the end of the engagement, we delivered an objective assessment of the current state, a set of recommendations for the near term and a roadmap to achieve specified growth goals.