Monday, December 07, 2020
With the initial growth pains of telehealth adoption behind us, the big question is how much of the shift to virtual care is permanent and how health systems should prepare for it. More importantly: how to avoid repeating the mistakes of the EHR implementation over the past decade and ensuring that virtual care models appropriately factor in caregiver needs. Even more importantly: how will health systems make money in a virtual care world? We feature a handful of insightful articles on these questions.
This past week Salesforce announced it is dropping a cool $27 billion to buy workforce collaboration tool Slack. Over the past few years, Salesforce has been collecting a string of pearls (which CEO Marc Benioff refers to as the Ohana strategy), which has included big acquisitions such as Mulesoft and Tableau. Neither of those previous acquisitions has made a big impact on digital health and digital transformation so far. Will Slack help Salesforce pickup the…slack?
Holiday special: I am pleased to offer a holiday season discount of 10% for my new book! Use code HDT BOOK 10 when you claim your offer (limited number of copies).
Stay safe. Wear a mask.
Podcast of the week
In this episode, Daniel Nigrin discusses how digital at Boston Children’s Hospital is about transforming healthcare by improving the care experience for consumers, patients, families, and clinicians and their interaction with the health system.
This Week in Digital Health Markets
We are selectively featuring guest posts in our newsletter from senior leaders in healthcare and technology. Reach out to us if you would like to contribute a blog to one of our upcoming newsletters.
A roundup of the potential of digital medicine with some data points from other economies. The Economist
Damo Consulting’s Board Advisor John Glaser and others weigh in on the complex set of clinical, operational and commercial issues surrounding the shift to virtual care models. Harvard Business Review
How much virtual care makes sense when we do return to a new normal state and how to prepare for it. Thoughts from Mass General physicians. Harvard Business Review
It’s not just about designing virtual care experiences for the patient. It’s also about caregivers. Harvard Business Review
Salesforce said that it would buy the workplace software company Slack for $27.7 billion in cash and stock, the latest in a wave of deals as the coronavirus pandemic boosts demand for tools that enable people to work remotely. The New York Times
The bizarre story of how a single individual’s refusal to wear a mask apparently derailed one of the biggest healthcare M&A deals of the year. Beckers Hospital Review
A comprehensive overview of the various vaccine efforts across the globe at various stages of clinical trials. There’s much here to feel hopeful about. Modern Healthcare
Google is clearly emerging as the undisputed leader in applying AI to solve the most complex computational challenges in life sciences. Stat News
Having the algorithms is the only way to deal with overwhelming amounts of data and a huge influx of COVID-19 patients, says Adam Myers. Healthcare Finance News
Chart of the Week
Our CEO Paddy Padmanabhan on Health Tech Spotlight podcast talks about the new era of virtual care, telehealth, his podcast 'The Big Unlock,' and how he helped his community through music. Listen here.
Our CEO Paddy Padmanabhan on MarketScale’s I Don’t Care podcast with host Kevin Stevenson discusses the sudden upscaling of virtual care capacity, the mainstreaming of telehealth, the mounting momentum of healthcare digital transformation, and the cybersecurity risks that are sure to accelerate concurrently. Listen here.
Paddy Padmanabhan with Geisinger Health System’ CIO John Kravitz presented Geisinger’s digital strategy and how Damo Consulting partnered with them to setup a Digital Transformation Office to drive enterprise initiatives at the recently held CHIME20 Digital Recharge. Click here to view the recording.
Damo Consulting Thought Leadership and Research
One of the most important aspects of care delivery is to enhance patient experience and access to care. This article talks about digital tools that can help with major digital health areas and how digital front doors help improve processes and enhance physician and patient experience.
A mid-year review of the financial and market performance of global technology consulting firms in healthcare.
The WITCH Monthly Monitor - Our monthly update on major global IT consulting and services firms in healthcare provides the latest financial and market performance updates on WITCH companies along with other global IT consulting firms. *WITCH Monthly Monitor is now available as a free 1-year subscription with every purchase of The WITCH Report.